Crisis tools available

Information about the crisis text line

Sometimes over the course of our lives, we may find ourselves in a crisis with no one to call, no one that will listen. To help people that find themselves in such a situation the state has established a crisis text line. The line is available to everyone, how may need someone to talk to in times of crisis.

While the state recently established this line, the Counseling Center has been operating a crisis center in collaboration with the Alcohol, Drug Addiction and Mental Health Board (ADAMHS) for a number of years aimed at help those in need locally.

The goal of the Crisis Center and the 24-hour hotline is to provide a service with information and referral processes which will connect callers in distress to help, including assessment services and agency referrals for both information and treatment centers.

“The Crisis Center operates on the belief that there is always hope for someone in crisis. From that starting point, this is our third year of operations and we continue to serve an overwhelming need for help. We are averaging between 500 – 700 calls a month, mostly coming from our service area communities located in Adams, Scioto and Lawrence counties. We also receive calls from as far away from Hawaii, Washington, D.C. and Texas. The majority of calls are looking for information, emotional support, and specific referral information to connect them to available services in our area,” said Crisis Center Director Sean Davis in a released statement.

Davis said one of the major responsibilities of the center is to connect people seeking help with agencies and services available to them.

“The phones are answered by live, trained and compassionate staff 24/7/365 days a year. When a call comes in, it’s usually someone calling who is in crisis or doesn’t know where they can receive support or services. We have a lot of loved ones and family members call who need information or referral information for their loved one in crisis. Then, there are calls from people we have worked with before or have been clients of the Crisis Center facility, who need that voice on the phone that they feel they know and trust, just to check in with,” Davis said. “We are part of their support system, and we encourage that connection. One recommendation we make, when people leave our crisis center, is to keep in touch with us, whether that is for additional support and information or to let us know how they’re doing. With continued support from the community, we will be there, listening and helping, 24 hours a day.”

The state crisis line can serve as an additional resource to those seeking help and can be reached by texting “4hope” to 741741, by doing this the person will be connected to a crisis counselor.

“Crisis Text Line is not a replacement for counseling, but when one feels completely overwhelmed, lost and alone, it’s a point of connection and a way to get to a more stable frame of mind,” said Tracy Plouck, Director of the Ohio Department of Mental Health and Addiction Services (OhioMHAS) in a released statement. “Crisis hotlines have been used successfully for decades, but technology is changing, and we need to be sure to meet Ohioans where they are in order to get them the help they need.”

By texting the state crisis line people will be connected with a counselor who can help address a number of issues including, suicidal thoughts, bullying, depression, self-harm, and others.

The Crisis Center’s 24-hour hot line is 740-354-1010, or toll free 1-855-381-1010. The services offered through the hot line include support, information, referral services, ambulatory opiate detox, individual and group counseling and diagnostic assessments. The center is open 24 hours a day.