Local political and business leaders took the opportunity Tuesday to tour the brand new Columbia Gas of Ohio facility in New Boston, a complex where ground was broken in December 2015. The New Boston operations facility is officially ready to begin serving customers throughout Southern Ohio.
Shane Cartmill, External Affairs Specialist for NiSource/Columbia Gas of Ohio, said the company’s new facility allows them to more efficiently and safely serve their customers with improved response times and additional on-site equipment and parts that were previously housed remotely.
“This facility gives us tremendous flexibility to serve our customers with enhanced efficiency and safety,” David Carter, Operations Center Manager for Columbia Gas of Ohio, said. “With access to the major highways and the new bypass, we can quickly respond to customer needs and emergency calls throughout the region.”
Cartmill said Columbia Gas of Ohio’s New Boston facility exemplifies their commitment to employee safety – from parking with pull-through spaces reducing the risk of collisions to the ergonomic storage of supplies, parts and equipment.
“Our new building was also built with safety in mind for our employees and visitors,” Carter said. “From the ground up, we thought about features such as pull-through parking, increased lighting and environmentally-friendly amenities.”
If the name of the game is location, location, location, the new Columbia Gas of Ohio New Boston facility fills the bill again, being located near major roads in Scioto County to give their employees quick and convenient access to New Boston, Portsmouth, Wheelersburg and all of Scioto County. In addition, their Scioto County employees can quickly deploy to Athens, Gallia, Jackson, Lawrence, Meigs, Ross and Vinton Counties, as needed.
Cartmill said the facility has 10 full time employees. He added it is not a customer service facility. Customers reporting an emergency or in need of any other assistance should call 1-800-344-4077
Reach Frank Lewis at 740-353-3101, ext. 1928, or on Twitter @franklewis.