Frequently asked questions

Staff Report

Question: How do I register for the VA’s Ebenefits site and what can I see and do on that site?


Signing Up for eBenefits:

Set up a “Basic Account” online at

To get a “Premium Account,” call 1(800) 827-1000, option 1, then 7 to get an e-Benefits Representative. They will verify your:

SSN or Claim number

Branch of Service


Bank Account Number where benefits deposited

Amount of last deposit




The Representative will ask for information from two forms of Government ID

Premium accounts are for those currently receiving Compensation, Pension, or Education benefits. (past benefits don’t qualify). Upgrades to Premium are done via phone, and rather efficiently once connected.

What eBenefits can do for you:

Once you obtain your Premium Level access, here are some examples of information you can access on the eBenefits website at no cost to you. You may:Learn more about VA benefits: disability, home loans, education, and health benefits

Apply for compensation or pension

Update your contact information for compensation, pension or education benefits

Learn the current status of your pending claim or appeal

See your VA payment history

Generate letters such as civil service preference, benefits, or service verification letters

Search for employment

Manage your dependent’s information

Obtain a Home Loan Certificate of Eligibility

Request your DD-214 and other military records

Transfer your Post-9/11 GI Bill education benefits

View your TRICARE health information

Request state benefits information